Out with the old, in with the new.
Ben is a custom home builder based in the eastern suburbs of Melbourne, specializing in constructing high-end homes. For six years, Ben relied on a flooring contractor to install premium flooring for his projects. However, he began encountering significant issues with the contractor, particularly regarding their unwillingness to address defects. Recognizing the need for a more reliable partnership, Ben decided it was time to explore other options.
Ben discovered a new flooring contractor who demonstrated the right attitude, an efficient team, and exceptional workmanship—qualities that aligned perfectly with Ben’s commitment to quality. However, there was a critical issue: the floor protection provided by the new contractor was substandard. The materials were poor in quality, frequently breached, and didn’t meet the standards required for high-end homes. Unfortunately, this was the only floor protection option the contractor could offer.
This posed a dilemma for Ben. While the contractor’s work was exceptional, the inadequate floor protection risked causing damage to the flooring during the construction process. Faced with the challenge of maintaining his standards and safeguarding his projects, Ben considered seeking yet another flooring contractor.
Before making a change, Ben discovered Protection Lab, a provider specializing in high-quality floor protection solutions. Protection Lab’s products addressed all of Ben’s concerns, offering reliable, durable, and effective protection that was ideal for his high-end construction projects.
By implementing Protection Lab’s floor protection solutions, Ben was able to maintain the integrity of his flooring installations without compromising on quality. This allowed him to keep the new flooring contractor onboard, ensuring consistency in workmanship while resolving the challenges related to floor protection.
Protection Lab’s innovative floor protection products not only safeguarded Ben’s projects but also helped preserve a valuable partnership with his new contractor.